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Privacy statement

What it covers

This policy covers the treatment of personally identifiable information that Learning in Wiltshire collects when you are using the Learning in Wiltshire website, when you email us, or when you complete and submit an online form via our website.

Learning in Wiltshire holds and processes personal data in accordance with all current legislation relating to data protection and complies with the Data Protection Act 1998.

Information collection and use

You can visit our site without telling us who you are or giving us any personally identifiable information.

Cookies

A cookie is a collection of information that some websites leave on your computer to identify you if you use or return to the site.  We use cookies to make our website easier for you to use . You can remove any cookies already stored on your computer but doing so may prevent you from using parts of our website for example our area based service information or contact pages.

We currently use cookies in the following areas of the site;

Google analytics cookies

We use Google Analytics to collect statistical data about our visitors and how they use our site so that we can improve our website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

We collect this information in a way that does not identify you and the data is not shared with anybody else.

Cookie nameTypeUsage
_utma Permanent Cookie (Two Years) Keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.
_utmb Permanent Cookie (Two Years) Records moment in time when a visitor enters a site and expires at the end of the session.
_utmc Session Cookie Records moment in time when a visitor leaves a site and expires after 30 minutes.
_utmv Permanent Cookie (one second)  
_utmz Permanent Cookie (six months) Keeps track of where the visitor came from, what search engine was used, what link was clicked on and what keyword was used.

 

Third party cookies

Our site may from time to time have some pages with embedded videos or other content from a third party. Cookies placed on your computer or mobile device from a third party are not related to Learning in Wiltshire.

Learning in Wiltshire does not control how a third party uses their cookies. Please check third party websites' privacy policies:

It is only when you complete a form that requests personal information or email Learning in Wiltshire that you can be identified. When completing forms you may be asked for a variety of personal information such as name, address, post code etc.

Learning in Wiltshire also automatically receives and records information on server logs from your browser including your IP address and the page you requested.

Learning in Wiltshire uses the information for:

  • fulfilling your request for information or services
  • as input to improving our site
  • to inform you about improvements to our site

Information sharing and disclosure

Learning in Wiltshire will not sell or rent your personally identifiable information to anyone, or use the data for any other purpose incompatible with the purpose for which it was originally collected.

Learning in Wiltshire will only send personally identifiable information about you to other companies when we have your consent, or have a legal reason to do so. We may also use your information in response to subpoenas, court orders or other legal process. We will only hold your information for as long as necessary for these purposes.

Wiltshire Council privacy policy

Learning in Wiltshire is a service provided by Wiltshire Council and we adhere to the principles of the overarching Wiltshire Council Privacy Policy which can be found here

Questions or suggestions

If you have any questions or suggestions regarding this statement or have any concerns about the processing of your personal data by Learning in Wiltshire send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

or contact:

The Office of the Information Commisioner,
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Upcoming courses

Learner feedback

"Thank you. The course content was excellent and so were you!"

"Thank you for the course, I enjoyed it very much and I am delighted that I passed the exam. I feel that I learnt a lot and I'm sure the knowledge will help me to improve the service that we offer."

"An excellent trainer, probably one of the best I’ve had lead any of the courses I’ve done, and pitched the whole day just right."

"The single best piece of training that I have received at Wiltshire or any other Council. It was brilliantly put together, delivered its messages superbly and had the right balance of teaching useful skills and challenging ideas."

"Thanks to you, and the rest of the excellent team for helping me to gain this qualification."

"Thank you very much for your help with mail merge. I found the added knowledge very useful and put the knowledge to use straight away - I felt confident and produced the goods."

“An excellent workshop, that really focused on the skills and methods required to have courageous conversations, very useful for both internal and external situations.”

“Very useful and informative, but fun too. Chris is an excellent trainer - personable, knowledgeable and interesting!”

"One of the best courses I've attended through Wiltshire Council, definitely worth doing."